Understand AI credits, access and account limits

Open your workspace’s usage or billing view and read the current package, AI allowance and renewal/expiry information shown there. Website count, member count, popup displays and AI credits are separate limits. An active trial or lifetime licence may have different terms from a public recurring plan; use the entitlement shown for that workspace and the terms of your purchase.

Check that you are in the intended workspace, your email is verified and your role permits editing. Inspect the allowance and any displayed expiry or limit message. Wait for an in-progress request to finish before trying again. Refresh the draft before repeating an uncertain operation. If the message persists despite available access, contact support with the approximate time and the displayed error—not API keys or passwords.

Keeping an original template does not need an AI edit. AI text and artwork operations may consume different allowances; read the request and usage information in your account. Owners/admins manage website and member access. If an addition is blocked, check the relevant site or seat limit rather than buying AI credits for it. Pending invitations can reserve seats. Existing lifetime rights should be checked against the verified licence, not inferred from a current plan name.

Use pricing for current public plans and your account’s billing controls for your own subscription or licence. See template choices, AI editing and white-label scope.