Older Onvocado documentation described organization branding and a custom dashboard domain under Settings → Organization. Those instructions belong to the legacy application. The current v2 workflow for creating and publishing popups does not use that organization-branding screen. Removing Onvocado branding from a popup and providing a fully rebranded dashboard/custom domain are different capabilities.
Account & billing
White-label features: version and availability
Check your licence and the supported workflow before changing branding or domains.
01 Which version does this cover?
02 Follow these steps
Check the exact entitlement in your subscription or lifetime licence. If you already use legacy white-label settings, keep a record of the existing domain and branding and contact support before changing routing. For v2, ask support to confirm the available workflow for your licence before adding DNS records or assuming that a paid plan enables the old controls. This documentation does not change existing purchase rights.
03 What to send support
Provide the workspace name, the product version you use and the branding/domain outcome you need. Use the authenticated support channel for purchase details; do not post licence codes, passwords, DNS verification tokens or API keys in public feedback. For ordinary website colors and artwork in a popup, use AI design instructions.
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